Customer Service

At M/R Plumbing Mart a real person who is ready to help answers our phones from 8 AM To 5 PM, Monday through Friday. For after hours & emergencies we have a 24-hour staffed answering service so we can respond to your needs 24 hours a day 7 days a week!

Polite Professional Customer Service Representatives

When you call M/R Plumbing Mart you will be treated with the respect and courtesy you deserve. A real person will listen to your needs and offer the best solutions to your individual needs. We Guarantee It!

Convenient Scheduling

We understand how busy your lifestyle can be and we make it a priority to accommodate your schedule. 

Satisfaction Guarantee

Our technicians are highly trained professionals. They have a genuine respect for you and your home. They arrive on time, wear protective shoe covers, complete the job with speed and precision in a friendly manner and clean the entire work area when finished. Our techs go through a complete background check, are drug-free and they will not smoke or swear in your home. We are so confident in the professionalism of our technicians that if they have not performed their job according to our high standards, you don’t pay until you are completely satisfied.

Firm Price Quotes

With Up Front Pricing . . . you approve the price before we do the work. We quote you the full price of the job, before we do the work. Pricing that is straight, honest and fair. No Hourly Charges. No Overtime Charges.  No Hidden Charges.  The price we give is the price you pay.